FAQ

Manufacturers and exporters specializing in the research, design, development and production of various wine utensils

Home  >  FAQ

Are you a factory or trading company?

We are a manufacturer with exporting license.

Know more

How could I get a sample?

Generally, we could offer one free sample within 3 days while customer pay the shipping cost.

Know more

What payment terms do you accept?

We usually accept T/T, Paypal, Western Union and L/C payment terms. Trade assurance through Alibaba is also available, and any other payment terms also could be...

Know more

Do you accept OEM or ODM in your factory?

Absolutely yes. Welcome to inquiry this service at any time.

Know more

How do you guarantee the products?

Usually we offer 1 year warranty for our products.

Know more

How long a sample order prepared? And how long time for mass production?

Usually it takes 2 days to send out samples with our standard and around 3-5 days for customized samples. And around 10-30 days for mass production depending on...

Know more

Where is your factory located? Can I visit there?

We are located in Shenzhen, which is near Hongkong and Guangzhou. If you come to attend canton fair, it is very convenient to visit us and we are willing to arr...

Know more

Could you print custom LOGO for items?

Yes, we accept customized logo. Usually it is easier and cost-effective to do laser engraving logo on the metal part. For other plastic material, we could do si...

Know more

Do you need deposit after we release the formal order to you?

Yes, usually we need 30% to 50% deposit to start production for new customers. After years of cooperation, we could accept 20% deposit to start.

Know more

Can I get an extra discount if I place a big order?

Yes. And the final prices are based on the order quantity. We will try our best to offer the best price to you.

Know more

What is your MOQ?

Usually our MOQ is 500 pcs. But we accept lower quantity for trial order.

Know more
Clicky